PCI DSS compliance
Integrated payment flows keep card data off TixHub servers and support your compliance requirements.
Security, privacy and compliance
TixHub is 100% Canadian-built, Canadian-hosted, and Canadian-controlled.
TixHub is the #1 ticketing platform in Ontario government venues and was selected for a joint federal and municipal values and benefits study alongside six Ontario theatres — and it is built to the same Canadian standard for municipalities in every province.
Built for accountable teams
High-security controls without the procurement ambiguity.
Practical safeguards for accountable venue teams.
Municipal privacy controls
Role-based access controls and Canadian data hosting support Ontario municipal privacy obligations.
Accessibility support
Patron-facing experiences are designed to support AODA and WCAG accessibility requirements.
TLS encryption
Encrypted connections and integrated Canadian payment providers help protect sensitive transactions.
Canadian data residency
Primary hosting in Ontario with Canadian cloud backups keeps your venue data in Canada.
Operational resilience
A 99.99% uptime SLA, frequent transaction backups and documented recovery targets support continuity.
100% Canadian-built and hosted
Your patron data belongs in Canada.
For Canadian arts organizations, municipalities and universities, where patron data lives is not just an IT preference. It is a risk-management, legal and procurement decision.
Designed for the standards municipal and university venues expect.
A higher level of security, Canadian data residency, secure payment integrations and practical controls help protect your organization and patrons.
Simplified compliance
Canadian data residency can reduce cross-border privacy review complexity and avoid unnecessary foreign-access disclosures.
Clear jurisdictional control
Canadian law governs your data, reducing ambiguity around foreign hosting and external government access.
Faster procurement approvals
Municipal stakeholders, boards and legal teams get a clearer answer to a common procurement concern.
Competitive advantage
Public-sector and municipal clients increasingly ask for Canadian data residency as part of their vendor review.
Regulatory reality
The bar for data sovereignty is getting higher.
Canadian data residency requirements are tightening across provinces and levels of government.
Jurisdiction
Regulation or guidance
What it means for cross-border hosting
Nova Scotia
Personal Information International Disclosure Protection Act
Public bodies face strict limits on storing personal data outside Canada, except in narrow circumstances.
British Columbia
Freedom of Information and Protection of Privacy Act
Public bodies must assess privacy risks and safeguards when using service providers or storing personal information outside Canada.
Quebec
Private-sector privacy law, Law 25
Cross-border data transfers require a full Privacy Impact Assessment.
Federal / PIPEDA
Accountability and safeguards
Organizations remain responsible for personal information transferred to third-party processors and must use contractual or other means to provide comparable protection.
We adapt to your venue,so you don’t have to.
Book a personalized conversation and see how TixHub can support your operations and audience experience.
Book a demo
No obligation. Just a better way forward.