Customer-facing experience
Deliver a responsive, branded experience where patrons can browse, buy and manage their relationship with your venue.
TixHub Platform
An integrated ecosystem for your venue.
TixHub connects ticketing, fundraising, reporting, patron service, marketing and operations in one customized platform built around the way your team works.
Integrated ecosystem
An Integrated Ecosystem for Your Business
TixHub connects all key business functions and stakeholders on a single, customized platform to drive collaboration, efficiency, and growth.
Platform areas
Everything your venue needs, working together.
From the first event search to final reconciliation, TixHub connects the patron experience, venue operations and business insights in one platform.
Ticketing and sales
Ticketing, events and waitlists
Create performances and manage inventory, seating, pricing, promotions, ticket delivery and demand for sold-out events.
Box office and sales
Give staff the tools to process transactions, support patrons and oversee sales across channels and locations.
Patron and venue operations
Memberships and subscriptions
Build memberships, season packages and recurring programs that reward engagement and retain loyal patrons.
Admission control
Make entry fast and reliable with flexible scanning, fraud controls and real-time attendance information.
Event scheduling and venue operations
Coordinate dates, production requirements, holds, contracts, presenters and internal teams from one shared calendar.
Relationships and engagement
Customer service and CRM
Give staff a complete view of every patron relationship and the context needed for personalized service.
Group sales and education programs
Manage group bookings, school performances, classes, camps and community programs from registration through attendance.
Fundraising and development
Manage donations and donor relationships alongside each patron's ticketing and membership activity.
Growth and insights
Marketing and communications
Build targeted audiences and deliver relevant communications using connected patron and transaction data.
Reporting and analytics
Turn sales, attendance and patron activity into timely information that supports better decisions.
Accounting and reconciliation
Track financial activity across every sales channel and maintain accurate, auditable records.
A closer look
Real tools for the work your team does every day.
These examples show how TixHub keeps scheduling, operational details, performance communications, patron self-service, fundraising and reporting visible without forcing teams into separate systems.
Event scheduler
Plan bookings before ticket setup begins.
Scheduler supports the planning work that happens before an event is built for sale, keeping presenters, venues, houses, reserved days, booking statuses and calendar activity visible to the right users.
- Schedule from the calendar view or available-date searches.
- Track enquiry, tentative and confirmed booking statuses.
- Use filters, categories and audit trails to see who booked what and why a date changed.
Event dashboard
Manage events from setup through on-sale.
Keep core event information, performance details, pricing, communications and online display tools close together so staff can move faster with fewer handoffs.
- View availability, sold, held and blocked inventory at a glance.
- Manage event details, images, descriptions and social links.
- Jump quickly into performances, pricing, communications and returns.
Performance communications
Send performance updates without running a report.
From the Performance Dashboard, staff can select the affected performances, write the message, preview it and email the buyer list in just a few clicks.
- Communicate schedule changes, postponements or important updates directly from the event workspace.
- Select one performance, multiple performances or the full house as needed.
- Track past communications, delivery totals, reads and messages that need attention.
Fundraising dashboard
Bring donor activity into the same ecosystem.
Fundraising teams can monitor campaign progress, recurring gifts, pledges, donations that need attention and recent donor activity in one focused view.
- Track campaign progress against goals.
- See failed recurring charges, overdue installments and acknowledgements.
- Review recent gifts by donor, campaign, date, amount and source.
Reporting dashboard
Turn reports into decisions your team can act on.
Reporting tools help teams compare performance, track revenue, review sales activity and export the numbers finance and leadership need.
- Analyze tickets, donations, gift certificates, memberships and more.
- Support sales activity, accounting, event closing and payments.
- Export results for finance, management and team review.
Customer service dashboard
Support patrons with the full history in view.
Box office and customer service teams can see account details, purchase history, ticket management, online activity and CRM information without starting from scratch.
- Review upcoming tickets, held seats and renewals.
- Process ticket adjustments, exchanges and returns.
- Keep contact details, account status and patron notes close at hand.
Patron online account
Give patrons control of their tickets.
Patrons can sign in, see their tickets and purchase history, and manage common ticket actions without digging through confirmation emails or calling the box office.
- Print at home, share tickets or access mobile tickets from one account.
- Add tickets to a mobile wallet for easier entry at the venue.
- Review purchase history and keep ticket access in one familiar place.
Want to see how TixHub could fit your venue?
Book a personalized conversation and we will walk through the areas that matter most to your team.